Auckland

What our Corporate Clients have to Say ...

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"...We were part of a large multi national Australian controlled construction and engineering organisation employing 2500 people world wide with around 100 in my Auckland division.
At the presentation, the Dale Carnegie team took us through an overview of the Dale course and followed this up with individual meetings. I became the champion of the Dale course through our organisation facilitating around 20 of my own team and 20 others over a period of two years or so. Dale Carnegie also provided a Leadership Training for Managers course which dovetailed extremely well into the initial course. On a personal note, I have also become a team leader on about five or six subsequent Dale courses and found the environment and learning to be positive and rewarding for both participants and team leaders. In our organisation, we had a number of projects where project managers, quantity surveyors and foremen attended the course. The results for the company were significant in terms of changed attitudes, no disputes with clients or contractors, less lost time, better management of time etc. The benefits to the company were tremendous which is why we continued to place people on the course. It helps significantly, if the selected people are willing to be part of the process, though the course will change ingrained poor attitudes.

Ciaran Corrigan
ANZIQS, MNZIOB
Downer Edi

"Excellent course that would help you with self confidence, a better insight and understanding of people and how to influence them. Would not hesitate to recommend the course."

Keri Goebel
Labour Manager
Fulton Hogan

"After completing the course and being more aware of what type of people I'm dealing with and putting the sales process into action, I don't know how I could do my job without it. From prospecting, generating leads and cold calling through to objection handling, I believe I am now more well rounded and confident in sales. I think everyone could benefit from some form of this coaching."

Scott Richie
Fleet Management Specialist
Orb Communications Telecom

"...The first initiative was to ensure all the senior managers and key stakeholders had the same vision. Dale Carnegie Training and Designertech senior managers and directors took one day to come up with a new Vision statement for the company. Not only was the vision sold throughout this process, but also the behavioural shifts were evident because the process works on habit and behaviour, and you have to apply sound principles and practical ideas that were covered. Our people were so enthusiastic and motivated about our new vision and how their own personal goals and visions had a huge bearing on what they could achieve both personally and professionally.
Next was the "Buy In" of everyone in the company, we decided to work on creating an interactive culture that respected the diversity of the team. Dale Carnegie Training conducted a needs analysis which highlighted the need for significant improvement in Leadership, Customer Service and Sales and Marketing. The Dale Carnegie Course was recommended as the vehicle to help our organisation accelerate and enhance our culture in all these areas. The third initiative was Leadership Training for Managers. This process provided the platform to introduce performance management tools that are based on outcomes and coaching to gain higher performance. These tools helped our people see what was possible and one in particular, the innovation process, provided cost saving of $90,000 throughout twelve months. We have also highlighted other people within or business that are willing to go to the next level, this automatically starts the succession planning ensuring the longevity of our business. We have also invested in Sales Advantage Course with all our sales team; this has created a new sense of purpose with the confidence and excitement needed to secure the larger sales opportunities targeted for the next 12 months...."

Layne Skelton
General Manager
Designertech

"I'm delighted to say that within 12 months of completing the Sales Advantage Programme, my sales figures leaped by an incredible 60% and a further 65% the following year. This provided a huge return on investment. There is no doubt in my mind that this success was attributable to Sales Advantage programme, and I would have no hesitation recommending it to anyone who is serious about increasing their sales."

Fiona McAllister
Chaucer Press

"...I believe Dale Carnegie training is the best in the business for helping us deal with people, especially our customers on a day-to-day basis. It's been just a few months since training, but already we can see successful relationships starting to form."

Sue Vogel
Technical Manager
Lucent Technologies

"....In 2001 we were experiencing a period of rapid growth (40% staff growth over an 18 month period). This growth was fueled by sales successes in the local market and internationally through other Sysmex companies distributing the products developed in New Zealand......In the past we were able to grow our leaders and managers organically i.e. through trial and error gaining experience however this growth occurred over long periods of time. During this time of rapid growth we recognised that we needed to develop new leaders and managers as well as lift general communication skills to face the challenge of a multinational world. We decided that the Dale Carnegie organisation was the training partner to help us with this challenge."

James Webster
CEO
Sysmex New Zealand Limited

"...As a Manager, I now realise the importance of managing and coaching people at both a professional and personal level. Through the Dale Carnegie principles, you have instilled and entirely new outlook and attitude for the marketing department. As a group we are now more effective, more focused and driven to be the best we can be. This outcome seems all the more amazing due to my original position on non-academic training. Who needs it? I have learnt we all need it. The more the better...."

Ross Cameron
Marketing and Communications Manger
Mitsubishi Motors

..."In attendance were the branch managers, sales managers and staff from the Kirk Group. The course content was very well structured and provided a refreshing toolkit of skills and easy to understand ideas to help all our sales staff improve their sales technique. The course included a substantial content reflecting the Dale Carnegie philosophy. This philosophy sets this course apart. Many of our sales staff made personal breakthroughs in the way they view their own lives and in the way they interact with customers and fellow staff. This has added enormous value to the learning process when combined with the specific sales techniques that were taught.."

Simon Lucas
Branch Manager, North Shore
Kirk Motors

"..This brief e-mail is to confirm the great results that we received from both the Dale and the Sales Advantage programmes. Across the board not only were we able to use the courses to focus on individual requirements and areas for improvement we also got a huge lift in team behaviour and performance.."

John Bessey
GM Sales and Channel.
Gen-i

"thank you for the opportunity to participate in the Dale Carnegie course this year. I have found this to be very beneficial in both my work and social life. I have had comments already from clients who have noticed improvement in both my self confidence and communication skills. The Dale Carnegie course has also helped me with presenting contract proposals to major clients and has enabled me to reach my sales goals."

Glenn Evans
Advertising Executive
The Radioworks